Develop innovative solutions to ensure timely and reliable delivery for customers.
Create contingency plans and escalation paths for critical delivery issues.
Define pricing strategies for CCS vs. external markets.
Determine optimal product and service offerings, including parts-only agreements.
Collaborate with finance and commercial teams to maintain competitive positioning.
Simplify ordering for customers; evaluate SAP or other platforms as front-end solutions.
Ensure process efficiency and customer-friendly workflows.
Lead end-to-end digital transformation for ordering processes.
Implement automation tools to streamline transactions and improve customer experience.
Develop and execute a comprehensive sales plan aligned with pricing and offerings.
Identify growth opportunities and drive revenue through innovative programs.

Bachelor's degree
8+ years of experience in pricing strategy, sales planning, and/or process optimization.
5+ years of experience working with digital transformation and automation initiatives.
5+ years of management experience leading cross-functional teams and delivering measurable results.

Health Care benefits: Medical, Dental, Vision; wellness incentives
Retirement benefits
Time Off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty; military leave; purchased vacation
Disability: Short-term and long-term disability
Life Insurance and Accidental Death and Dismemberment
Tax-Advantaged Accounts: Health Savings Account; Healthcare Spending Account; Dependent Care Spending Account
Tuition Assistance

Associate Director – Commercial Parts Customer Solutions

Key skills