Associate Director – Commercial Parts Lifecycle Strategy

Role Overview

• Define and implement a comprehensive parts lifecycle strategy aligned with business objectives.
• Establish governance and best practices for parts setup, identification, and supersession processes.
• Oversee the creation and validation of new part records, ensuring data integrity and compliance with standards.
• Collaborate with engineering, supply chain, and customer service teams to streamline onboarding of new parts.
• Develop robust processes for accurate parts identification across product lines.
• Ensure consistency and completeness of parts data to support internal teams and customer-facing platforms.
• Lead the management of part supersession, ensuring smooth transitions and clear communication to stakeholders.
• Implement tools and methodologies to track and manage part changes effectively.
• Develop and execute strategies for sourcing parts that are no longer available or have extended lead times.
• Build partnerships with vendors and remanufacturing providers to ensure continuity of supply and minimize downtime.
• Partner with IT, operations, and commercial teams to integrate parts data into systems and workflows.
• Drive continuous improvement initiatives to enhance efficiency and reduce errors.
• Monitor key metrics related to parts lifecycle performance and data accuracy.
• Provide insights and recommendations to leadership for process optimization.

Requirements

• Bachelor’s degree
• 8+ years of experience in aftermarket parts management, lifecycle management, supply chain, operations, or product data governance.
• 5+ years of experience managing and leading cross-functional initiatives involving engineering, supply chain, IT, commercial, and/or customer service teams.
• Master’s degree (MBA or technical discipline) with coursework in supply chain, operations, analytics, or business strategy preferred.
• Experience working with ERP and PLM systems such as SAP, Servigistics, or similar platforms commonly used across in an Aftermarket organization.
• Prior leadership experience in aftermarket, HVAC, or industrial manufacturing environments.
• Familiarity with AI‑enabled parts identification, digital transformation initiatives, or advanced data governance tools.
• Experience with forecasting and demand planning, particularly for parts or service operations.
• Strong understanding of inventory, footprint, and supply continuity strategies, including remanufacturing or sourcing for obsolete or long‑lead items.
• Lean, Six Sigma, PMP, or other relevant certifications.
• Strong expertise in data management, including master data, data quality standards, and system-driven process controls.
• Experience developing and implementing process governance frameworks and driving continuous improvement.
• Strong analytical skills with the ability to interpret technical product data, understand BOM structure, and navigate complex ERP environments.
• Excellent communication and stakeholder management skills, with the ability to influence all organizational levels.
• Ability to manage multiple priorities, deliver results under deadlines, and operate in a fast‑paced, matrixed environment.

Tech Stack

• ERP
• PMP

Benefits

• Health Care benefits: Medical, Dental, Vision; wellness incentives
• Retirement benefits
• Paid vacation days, up to 15 days
• Paid sick days, up to 5 days
• Paid personal leave, up to 5 days
• Paid holidays, up to 13 days
• Birth and adoption leave
• Parental leave
• Family and medical leave
• Bereavement leave
• Jury duty
• Military leave
• Purchased vacation
• Short-term and long-term disability
• Life Insurance and Accidental Death and Dismemberment
• Tax-Advantaged Accounts: Health Savings Account; Healthcare Spending Account; Dependent Care Spending Account
• Tuition Assistance