Analyzing current-state workflows, identifying gaps and inefficiencies, developing future-state process designs, and ensuring seamless integration across functions.
Maintaining awareness of evolving strategies and translating strategic direction into aligned process requirements and engineering needs.
Evaluating market, segment, and product strategies to identify process impacts, capacity constraints, and timeline considerations.
Leading the creation and documentation of detailed process requirements to ensure accurate and efficient implementation.
Identifying out‑of‑scope capabilities and communicating process limitations and enhancement opportunities to market teams.
Continuously assessing operational risks, dependencies, and bottlenecks; implementing mitigation plans and initiating reengineering when necessary.
Collaborating with functional process owners to ensure alignment and commitment to process timelines and standards.
Maintaining all process-related documentation.
Serving as a key contributor to training, communication, and testing plans by providing process expertise.
Coordinating and executing post‑implementation process monitoring and reporting.

Bachelor’s degree or higher strongly preferred or equivalent work experience required.
5+ years of experience in healthcare, operations, engineering, or process improvement environment highly preferred.
Six-Sigma Greenbelt training/certification preferred.
Strong process engineering and project management skills, including process mapping, workflow optimization, and cross‑functional coordination.
Demonstrated ability to deliver sustainable process improvements with measurable outcomes.
Proven ability to lead within a matrix environment, working effectively with internal teams and external partners.
Comfort navigating ambiguity, strong analytical and problem‑solving skills, and excellent written and oral communication required.

Business Process Engineer

Key skills