About this role

Maintain, audit, and organize all departmental SOPs
Manage version control and ensure compliance with regulatory and accreditation standards
Develop training guides, presentations, and quick-reference tools
Support UAT initiatives by documenting new workflows and system enhancements
Act as primary administrator for policy management systems and SharePoint site, managing permissions, structure, and content
Partner with leadership to monitor compliance and provide regular progress reports on risks and process status

Bachelor’s degree in Healthcare Administration, Business, Quality Management, or a related field (or equivalent experience)
At least 2 years in process administration, training development, or quality support within a healthcare or regulated environment
Required experience with SharePoint administration and policy/document management systems
Proficiency in MS Office (Word, PowerPoint, Excel)
Strong organizational skills with a sharp eye for detail
PMP or other project management credentials are strongly preferred
Familiarity with Utilization Management, Clinical Quality, or healthcare accreditation processes is highly preferred
Exceptional written and verbal communication skills

Process Administration Specialist

Key skills