Ensure care provided across their team is evidence-based, culturally responsive, and outcomes-driven;
Lead recruitment and onboarding of Coach Managers
Supervise, guide, and mentor providers and clinical managers;
Provide feedback regarding performance metrics and discipline concerns for coaches, coach supervisors, and coach managers;
Lead ongoing clinical 1:1’s and group consultations with assigned team supervisors and managers;
Drive the development and implementation of clinical training and continuing education opportunities and training related departmental policies and/or procedures
Maintain a small personal caseload of pediatric clients;
Provide consultation coverage for all pediatric outpatient services as scheduled which may include evenings and weekend coverage
Define, delegate, and oversee Outpatient Services projects and initiatives that support Pediatric Outpatient
Represent Pediatric Outpatient Services to customer conversations which may require some travel
Other duties as assigned

PhD or PsyD in clinical or counseling psychology or Master’s degree from a clinical track (e.g., MSW, MFT, MC, MMHC) from an accredited graduate program
Current unrestricted license to practice within the United States
5+ years postdoctoral or licensed clinical experience, preferably in an academic, VA or public health setting
Pediatric and Adult Mental Health Experience
Supervisory/management experience working with behavioral health coaches.
Highly skilled in providing evidence-based treatments (e.g., CBT, DBT, ACT, ERP, etc.)
2+ years of experience in clinical supervision/training of evidence based therapies
Experience managing a clinical program or mental health initiative
Experience overseeing clinical quality
2+ years of experience in management and administrative supervision of licenced independent providers
Grounded in cultural humility with a commitment to culturally responsive care and DEIB
Comfort with technology and working within a fast-moving environment
Passion for transforming mental health through technology with a human touch

Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances)
Lyra for Lyrians; coaching and therapy services
Equity in the company through discretionary restricted stock units
Competitive time off with pay policies including vacation, sick days, and company holidays
Paid parental leave
401K retirement benefits
Monthly tech allowance
Well-being perks and activities, surprise swag, free food, regular community celebration…and more!

Senior Clinical Quality Manager

Key skills