Business Analyst

Role Overview

• Leads elicitation sessions with stakeholders to develop and articulate process flows, requirements, and rules, and prepare appropriate documentation.
• Collaborates with subject matter experts to execute user acceptance testing and change management activities.
• Solid experience in all phases of the software development lifecycle applying best practices and Agile software development methodologies and story card writing expertise.
• Partners with functional experts to ensure scope is clearly defined for projects and implementation initiatives.
• Investigates business operations, identifies causes behind the results achieved, and articulates the effects of those results on the business.
• Ability to perform development of test automation by designing and writing automated test scripts based on defined test cases, including the definition of test data for consumption by scripts during test execution.
• Facilitates and optimizes work intake and prioritization process across WMS solutions while partnering with business partners, including engagement of teams on effort, impact and timeline.
• Provides timely and effective communication, including appropriate status updates, to all impacted stakeholders and project partners, conveying technical concepts and project progress simply and concisely.
• Develop and maintain PE scripts to support automation initiatives.
• Capture and analyze performance metrics and transaction volumes to support performance testing.
• Preparing results from performance test execution for management and stakeholder review.
• Document requirements in JIRA and coordinate handoff to the testing team.
• Train business users on new system features, workflows, and process changes.
• Provide test and deployment support on site and virtually.
• Manage Manhattan Linux platform for code deployments and logs extraction.
• Demonstrates problem solving ability that allows for effective and timely resolution of system issues including but not limited to production outages.
• Demonstrate knowledge of software development techniques, software languages, system integrations, and hardware/software platforms.

Requirements

• 5-8 years of experience preferred.
• Bachelor's Degree in a Computer Science, Business or related discipline preferred.
• Functional experience with Warehouse Management solutions such as Manhattan Warehouse Management products (WMOS 2019, Active WM) preferred.
• Hands on experience with JIRA, story card writing, backlog grooming, 3-Amigos, and other agile ceremonies preferred.
• Hands on experience in testing of API, web applications & mobile applications using Selenium, Appium, Postman etc. tools preferred.
• Experience with enterprise PE tools such as JMeter and BlazeMeter.
• Ability to understand and work through testing processes UAT, Functional, and Non-Functional testing.
• Experience in gathering requirements and documenting in tracking tools such as JIRA.
• Experience with basic Linux administration a plus.
• Excellent problem solving and critical thinking skills; ability to identify problems, gather facts, data mapping, analyze potential risks and impacts, and choose or propose a solution.
• Strong analytical skills, including thorough understanding of how to solicit and interpret customer business needs, model business functions, and translate them into application and operational requirements and user stories.
• Strong oral and written communication skills, ability to ask probing questions, lead cross-functional meetings and ability to translate technical concepts to non-technical team members and executives.
• Work independently, prioritizing work and proactively communicating status.
• Exhibit general understanding of hardware/software platforms including but not limited to operating systems, databases, application servers, web servers and integration technologies.

Tech Stack

• JMeter
• Linux
• Selenium

Benefits

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short
• and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs