Site Reliability Engineer

Role Overview

• Monitor and troubleshoot system performance, reliability, and availability issues using modern observability tools and techniques, with a strong emphasis on diagnosing and resolving issues in operating systems and bare metal environments.
• Design, implement, and maintain scalable and reliable infrastructure using containers, Kubernetes, and microservices architecture.
• Manage CI/CD pipelines to facilitate efficient software development and deployment processes.
• Implement GitOps workflows using ArgoCD or Flux, manage Helm charts and Kustomize configurations for declarative application deployment and version control.
• Oversee configuration management to ensure consistent and reliable software releases across environments. Using Ansible for consistent system configuration, patch management, and provisioning across datacenter infrastructure.
• Design and operate high-throughput Kafka clusters for event streaming, managing topics, partitions, replication, consumer lag monitoring, and disaster recovery strategies across datacenter infrastructure.
• Collaborate with development teams to influence system design choices and operational policies.
• Provide expert guidance on managing large data centers, including hundreds of bare metal servers and virtual machines (VMs), ensuring optimal configuration and performance.
• Implement name services and server management practices to support our infrastructure needs.
• Continuously evaluate and integrate new technologies to enhance operational efficiency and reliability.
• Participate in on-call rotations to provide support for production systems as necessary, conduct blameless post-mortems with root cause analysis, and maintain incident response runbooks and procedures.
• Create comprehensive technical documentation, runbooks, architectural diagrams, network topology maps, and maintain knowledge bases for operational procedures and best practices.
• Continuously evaluate and integrate new technologies to enhance operational efficiency and reliability.

Requirements

• Bachelor’s degree in Computer Science, Engineering, or a related field; advanced degree preferred.
• 5+ years of experience as an SRE or a related field, with a strong focus on production systems, containers, microservices and service delivery.
• Extensive experience with managing and maintaining CI/CD Pipelines and the essentials supporting it (GitOps workflows, ArgoCD, Helm charts)
• Comprehensive knowledge of Observability Tools such as Prometheus, ELK Stack, log collectors, and Grafana for visuals
• Extensive on-premises datacenter experience managing large data centers with hundreds of bare metal servers and VMs.
• Deep knowledge of Linux operating systems, their configuration, performance tuning, and troubleshooting.
• Experience with configuration management tools.
• Familiarity with networking concepts and protocols in the scope of Linux Operating Systems.
• Proven ability to analyze complex systems, identify bottlenecks, and implement solutions with strong troubleshooting skills.
• Excellent communication skills, with the ability to collaborate effectively with cross-functional teams.
• Experience with containers and orchestration technologies, particularly Kubernetes is a plus.

Tech Stack

• Ansible
• Flux
• Grafana
• Kafka
• Kubernetes
• Linux
• Microservices
• Prometheus

Benefits

• Comprehensive Medical/Dental/Vision insurance for you and eligible dependents
• Employer Paid Income Protection Benefits (Basic Life and AD&D, Short
• and Long-term disability)
• FSA Healthcare & Dependent Care
• Commuter Benefits
• Voluntary Accident, Critical Illness, Hospital Indemnity and Legal
• 401(k), including employer match, and Roth
• Employee Stock Purchase Plan (ESPP)
• Paid Time off, Sick Time, as well as corporate holidays observed
• Employee Assistance Program
• Life Balance benefits with Travel Assistance Services and Identity Theft
• Additional Benefits include a Discount Program, Credit Union, Medicare Assistance, etc.