Key skills
BIPower BI
About this role
Role Overview
- Designs, produces and analyzes customer operations data
- Creates and maintains reports for business operations and special projects as it pertains to operational processes
- Utilizes knowledge of numerous applications, databases, information systems, statistical tools and analytical principles to monitor and analyze information in support of the business
- Assists in the implementation, maintenance and improvement of information systems.
Requirements
- Bachelor's Degree preferred
- Three years of related experience is required in operations, information technology and reporting
- Advanced data analysis and reporting skills
- Strong analytical capability with advanced Excel skills
- Business to technical translation skills
- High attention to detail
- Demonstrated attention to detail, accuracy
- Contract lifecycle and CLM system experience preferred
- Process understanding and improvement capability
- Experience with Share Point, Power BI, Power Apps
- Experience doing User Acceptance Testing (UAT)
- Problem-solving
- structured problem-solving in a complex operational environment.
Benefits
- Medical, Dental, Vision plans
- Adoption, Fertility and Surrogacy Reimbursement up to $10,000
- Paid Time Off and Sick Leave
- Paid Parental & Family Caregiver Leave
- Emergency Backup Care
- Long-Term, Short-Term Disability, and Critical Illness plans
- Life Insurance
- 401k/403B with Employer Match
- Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
- Student Debt Pay Down – $10,000
- Reimbursement for certifications and free access to complete CEUs and professional development
- Pet Insurance
- Legal Resources Plan
- Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.