The Dual General Manager is the primary strategic business leader of the property with responsibility for all aspects of the operations, including guest and employee satisfaction, human resources, financial performance, sales, and revenue generation.
Ensuring implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations and increasing profit and market share.
Holding the property leadership team accountable for strategy execution.
Guiding professional development of the property leadership team and all team members.
Ensuring sales engines are leveraged.
Building owner loyalty through proactive communication, setting and managing expectations, and delivering solid business results.
Being active in the local community to build strong relationships with local officials, businesses, and customers.

2+ years of Select Service hotel leadership
Impeccable results in a Marriott, Hyatt, IHG, Hilton, or similar brand
Strong financial acumen including P&L review, Budget creation, and cost controls
Ability to develop leaders into these skills
Working knowledge of Profit Sword, ADP, and One Yield
Well organized, detail-oriented, and able to work independently
Display initiative, perseverance, and analytical skills
Able to deliver exceptional guest service and employee satisfaction
Team player, professional, and lead with integrity
Ability to read, write and speak English, with excellent grammar and communication skills (written and verbal)
Engaged, authentic, and prepared to prospect, sell, and maintain accounts to positively impact revenues for a "best in class" hotel!

Dual General Manager

Key skills