Service Network Account Manager

Role Overview

• Manage the operations of an independent service provider network
• Grow the network and establish and maintain processes and systems to provide services to the customer including performance management and credentialing
• Recruits, signs, trains, and measures performance of servicer(s)
• Renegotiation of rate(s) by maintaining a thorough knowledge of our business and offerings
• Develops and implements strategic plans to grow our network
• Manages and strengthens ISP relationships
• Identifies new service opportunities
• Coordinates with internal teams to deliver on client expectations
• Submitting project requests to IT and working with them to resolve issue(s) or implement system enhancements

Requirements

• College degree preferred but not mandatory
• One to three years of experience in project and/or account management or similar
• Supply Chain and/or Procurement experience is a plus
• Strong knowledge of Project Management software, Sales CRMs (Monday, HubSpot, and Salesforce), as well as Microsoft programs (Word, Excel, PowerPoint, and Outlook)