About this role
Role Overview
- Manages highly complex investigations of claims, including coverage issues, liability, compensability and damages.
- Determines if a major claim should be settled or litigated and implements an appropriate resolution strategy accordingly.
- Effectively manages loss costs and claim expenses.
- Manages all types of investigative activity or litigation on major claims, including the posting of appropriate reserves in a timely manner.
- Coordinates discovery and litigation strategy with staff counsel or panel attorneys.
- Negotiates highly complex settlement packages, and authorizes payment within scope of authority, settling claims in most cost effective manner and ensuring timely issuance of disbursements.
- Coordinates third party recovery with subrogation/salvage unit.
- Makes recommendations on claims processes and resolution strategies to management.
- Analyzes claims activities; prepares and presents reports to management and other internal business partners and clients.
- Works with attorneys, account representatives, agents, doctors and insureds regarding the handling and/or disposition of highly complex claims.
Requirements
- Bachelor's degree or equivalent experience
- Professional designation preferred
- Typically a minimum eight years claims experience
Benefits
- CNA offers a comprehensive and competitive benefits package to help our employees – and their family members – achieve their physical, financial, emotional and social wellbeing goals.