Underwriting Associate, Middle Market

Role Overview

• Performs underwriting analysis and documentation to determine acceptability of risk in accordance with company guidelines and standards for renewal and new business within assigned Letter of Underwriting Authority.
• Handles endorsement requests within delegated authority.
• Handles assigned renewal book within assigned authority and demonstrates the ability to triage renewal applications/specs and formulate next steps for the underwriter with outlined changes or points of attention for accounts outside authority.
• Works as a liaison within the branch, or across CNA to resolve issues (billing and collections, risk control, underwriting guidance from cabinet members, line of business, underwriting services subject matter experts)
• Documents assigned files ensuring completeness, compliance, and quality (correspondence, proposals, endorsements, cancellations, etc.)
• Executes on advanced pricing strategy on behalf of the Underwriter in compliance with regulatory and CNA specific underwriting strategies and demonstrates ability to document pricing rationale
• Completes quote proposals and negotiates with external partners within assigned authority.
• Leveraged as the first-line point of contact to the producers/customers on account related matters while proactively identifying opportunities for up sell or account rounding.
• Assist in marketing products and services through external partners and makes field visits.
• Expert on systems and workflows. Serves as a resource to others and conduit for feedback to internal underwriting partners.
• Keeps current on line of business strategy, state/territory issues, regulations and trends.

Requirements

• Bachelor’s degree or equivalent experience
• Typically a minimum of three years of related work experience
• Knowledge of Property and Casualty underwriting including insurance products, policy processing procedures and documentation
• Strong time management, and analytical skills
• Strong interpersonal and communications skills
• Demonstrated ability to work independently on multiple tasks
• Strong capability to advise and coach others
• Demonstrated customer service experience and the ability to interact with a wide-variety of people on a daily basis in person, via telephone and email
• Strong knowledge of Microsoft Office Suite as well as other business-related software

Benefits

• comprehensive and competitive benefits package
• help employees and their family members achieve physical, financial, emotional and social wellbeing goals