Field Manager

Role Overview

• Oversee event logistics and operations across multiple locations, including setup, teardown, and coordination with vendors and the in-field team.
• Ensure all event elements are executed according to plan, troubleshoot and resolve any issues that may arise onsite.
• Manage a team of Account Coordinators and Brand Ambassadors nationally, ensuring they are meeting the needs of clients and achieving desired results through coaching.
• Act as the main point of contact for clients, attendees, and vendors onsite.
• Ensure compliance with all safety and security regulations during the event.
• Prepare and maintain accurate event documentation, including event timelines, schedules, and logistics plans.
• Support in the coordination and management of contact reports, weekly status reports, and critical paths.
• Support in measurement of the success of events through post-event evaluations, surveys, and feedback.
• Support in the management of client financials including budget control reports, monthly reconciliations, estimates, purchase orders and invoices.
• Monitor and analyze success measurements post-event to identify trends, opportunities and make recommendations for future activations.
• Stay up to date with industry trends and best practices in event marketing and understand the local market.

Requirements

• A minimum of 3 years of experience in event operations and field management is required.
• Previous experience as an Account Coordinator, Team Lead or Brand Ambassador an asset.
• Access to a vehicle with a G2 or G class license is required.
• Ability to work flexible hours including overnight travel, evenings and weekends.
• Strong project management skills, including the ability to manage multiple projects simultaneously.
• Strong leadership, problem-solving and decision-making skills.
• Outgoing, friendly, sense of team spirit, confident and dedicated to event management.
• Client service orientated with an ability to build strong and productive working relationships.
• Excellent communication and interpersonal skills.
• Exceptional financial and budget management skills.
• Ability to work well under pressure and adapt to changing situations.
• Strong understanding of event management best practice and regulations.
• Strong organizational and project management skills.
• Bachelor’s degree in marketing, event management, or related field is preferred.