Oversee event logistics and operations across multiple locations, including setup, teardown, and coordination with vendors and the in-field team.
Ensure all event elements are executed according to plan, troubleshoot and resolve any issues that may arise onsite.
Manage a team of Account Coordinators and Brand Ambassadors nationally, ensuring they are meeting the needs of clients and achieving desired results through coaching.
Act as the main point of contact for clients, attendees, and vendors onsite.
Ensure compliance with all safety and security regulations during the event.
Prepare and maintain accurate event documentation, including event timelines, schedules, and logistics plans.
Support in the coordination and management of contact reports, weekly status reports, and critical paths.
Support in measurement of the success of events through post-event evaluations, surveys, and feedback.
Support in the management of client financials including budget control reports, monthly reconciliations, estimates, purchase orders and invoices.
Monitor and analyze success measurements post-event to identify trends, opportunities and make recommendations for future activations.
Stay up to date with industry trends and best practices in event marketing and understand the local market.
Requirements
A minimum of 3 years of experience in event operations and field management is required.
Previous experience as an Account Coordinator, Team Lead or Brand Ambassador an asset.
Access to a vehicle with a G2 or G class license is required.
Ability to work flexible hours including overnight travel, evenings and weekends.
Strong project management skills, including the ability to manage multiple projects simultaneously.
Strong leadership, problem-solving and decision-making skills.
Outgoing, friendly, sense of team spirit, confident and dedicated to event management.
Client service orientated with an ability to build strong and productive working relationships.
Excellent communication and interpersonal skills.
Exceptional financial and budget management skills.
Ability to work well under pressure and adapt to changing situations.
Strong understanding of event management best practice and regulations.
Strong organizational and project management skills.
Bachelor’s degree in marketing, event management, or related field is preferred.