Senior Product Manager – Enterprise Information Architecture

Role Overview

• Own the product strategy, vision, and roadmap for the Enterprise Information Architecture solution, aligning delivery with revenue growth, customer value, and competitive positioning.
• Use data insights, customer feedback, and market research to identify opportunities and inform product strategy.
• Prioritise features and initiatives based on impact, value, risk, and urgency, and clearly communicate trade-offs and rationale.
• Monitor product performance through KPIs, analytics, and user feedback, and drive continuous optimisation.
• Maintain awareness of the competitive landscape and market trends to inform positioning and direction.
• Act as the product subject matter expert, building trust and confidence with internal and external stakeholders.
• Provide clear visibility on roadmap and development plans to stakeholders across Product, Engineering, Sales, and Leadership.
• Define and track success metrics and regularly report on product performance and outcomes.
• Apply pragmatic product management frameworks and methods suited to the context and constraints.
• Lead the end-to-end product lifecycle from ideation and discovery through delivery, launch, iteration, and retirement.
• Define and validate requirements and maintain high-quality product artefacts (PRDs, epics, user stories).
• Ensure delivered features meet business and customer needs through strong validation and collaboration with Engineering and QA.
• Drive effective cross-functional collaboration across product, engineering, UX, and commercial teams.
• Lead customer-centric discovery through user research, client conversations, and collaboration with UX.
• Partner with Sales, Support, and Customer Success to gather feedback, identify pain points, and prioritise improvements.
• Engage directly with customers and prospects (meetings, site visits, workshops) to validate needs and solution fit.
• Ensure product quality and compliance requirements are embedded throughout the development lifecycle.
• Support successful product delivery and adoption by working closely with Customer Success and support teams.
• Contribute to product documentation, training, and webinars to increase product understanding and usage.
• Support go-to-market activities including product demos, RFP/tender responses, client meetings, and events.

Requirements

• Proven experience in software product management across discovery, delivery, and launch.
• Strong track record solving complex product problems with multiple constraints, balancing risk, impact, and feasibility.
• Experience leading cross-functional teams and driving alignment using modern product management tools and frameworks.
• Excellent written and verbal communication skills, with confidence in presentations and stakeholder management.
• Highly organised and able to work autonomously in fast-changing environments.
• Comfortable adapting priorities and plans as requirements evolve.
• Demonstrated interest in industry trends and emerging technologies.
• Experience working in B2B SaaS environments.
• Solid understanding of Enterprise Architecture and Information Architecture concepts.
• Knowledge or practical experience with knowledge graph technologies.
• Familiarity with business/IT alignment challenges and complex system landscapes.
• Awareness of compliance and regulatory frameworks (e.g. EU AI Act, DORA).
• Experience with data processing, schema metadata, and scalable data onboarding approaches with minimal manual mapping.
• Exposure to data catalogues, data mesh, or data fabric architectures (nice to have).
• Experience with data governance practices.

Benefits

• We invest in, nurture and support innovative businesses and technologies that make all parts of the research process more open, efficient and effective.
• We are brave in the pursuit of better.
• We are collaborative and inclusive.
• We are always open-minded.
• We are from and for the community.
• As an equal opportunity employer, we are committed to building and nurturing a workplace where every individual feels valued and belongs.