Customer Service Sales Representative

Role Overview

• Provide end-to-end support for customers to ensure a positive experience
• Handle various types of customer inquiries while building consultative relationships
• Communicate in a warm and friendly manner through verbal and written means
• Act as a product consultant, offering product solutions and features
• Build rapport with the customer and upholding the company's commitment to customer experience
• Educate and promote self-service options

Requirements

• Must be flexible to work any assigned shift
• 0-2 years of relevant work experience
• Must demonstrate functional skill to troubleshoot and resolve technical problems
• Effective use of soft skills and problem-solving skills
• Ability to articulate relevant information
• Demonstrates competencies of a technology enthusiast

Benefits

• 5% quarterly bonus
• Potential to earn monthly uncapped commissions for meeting sales-related metrics
• Best-in-class Benefits to eligible employees