Account Manager – B2B

Role Overview

• Assist in the development of campaign briefs to ensure objectives and strategy are clear, collaborating with cross-functional teams to deploy integrated campaigns
• Execute projects from start to finish, building trust and strong working relationships with day-to-day client stakeholders
• Gain and maintain in-depth knowledge of the client’s business, industry landscape, and competitive environment
• Maintain daily communication with client stakeholders and proactively manage expectations
• Support campaign results analysis to ensure programmes deliver anticipated results and meet client objectives
• Assist in handling budgets and workflow management to ensure campaigns are delivered on time and within scope
• Provide administrative support to the account management team, including preparation of meeting materials, vendor coordination, and invoice processing
• Oversee a high volume of activity, managing 200+ digital paid media campaigns annually
• Adapt quickly to shifting priorities and environmental changes while maintaining quality and performance standards

Requirements

• 4+ years of agency experience with a strong understanding of paid media
• Proven experience managing B2B marketing and advertising campaigns
• Demonstrated success working in fast-paced agency environments with tight SLAs
• Impeccable client management skills, with confidence in both verbal and written communication
• Strong commercial mindset with an understanding of account financial management and revenue growth
• Ability to manage multiple concurrent campaigns with precision and accountability
• Experience collaborating cross-functionally with paid media, strategy, and creative teams

Benefits

• Competitive Reward & Pay – we recognise and value your contribution with fair and competitive rewards aligned to local market practices, designed to celebrate excellence and support long-term success.
• Career Growth & Development – we believe development is ongoing, not annual. Through our Continuous Performance Management (CPM) process, which includes regular feedback and coaching, we help you refine your skills, celebrate your achievements, and plan for future success enabling you to reach your full potential.
• Collaboration – be part of a cross-functional, global team that values sharing insights, ideas, and best practices to drive collective success.
• Professional Development – we invest in you through ongoing training and learning programmes designed to expand your expertise and confidence.
• Work-Life Balance – while we expect dedication to client success, we also value your wellbeing, offering flexible working arrangements and plentiful paid time off.
• Community & Recognition – we celebrate our people through social and team-building events, recognise length of service and life milestones, and appreciate individual contributions through our Gravity Gratitude ‘kudos’ recognition programme.
• Family Support – we understand family matters and our people benefit from family-friendly policies such as parental leave, and access to wellbeing resources to help you balance work and family life.
• Purpose & Belonging – we are committed to Environmental, Social and Governance (ESG) principles, fostering a workplace where positive impact matters. Our people are encouraged to get involved in employee resource groups that champion wellbeing, sustainability and culture.