Manage vendor relationships and ensure vendor compliance with established internal and/or regulatory performance metrics
Accumulate, monitor, and report on vendor performance metrics to business unit management
Communicate expectations and vendor performance against established performance metrics to vendors, including development, implementation and follow up on annual vendor goals and targets
Ensure applicable vendor performance improvement plans and/or corrective action plans are initiated and completed as expected
Ensure vendors sustain required performance improvements/outcomes through verification audits
Conduct oversight meetings which include vendors, internal partners, and other stakeholders as appropriate
Oversee health plan participation in annual delegation audits
Provide follow-through on audit deficiencies to assure corrective actions are implemented
Facilitate communication to/from vendors and internal partners

Bachelor's degree in Business or related field
7+ years of vendor management experience, including government programs health care or related experience in multiple areas of operations
Proficient with MS-Project or other project management software and MS-Office applications
Project management, administration or operations in the Healthcare industry preferred
Experience in training/education and use of statistical analysis preferred

Director, Vendor Management

Key skills