The candidate will be primarily responsible for developing business requirements documents and providing solutions to meet the business needs of our existing client base, as well as incoming clients.
It is expected that as part of the product management team, the candidate will support the ongoing strategic evolution of the product by developing new functional offerings and enhancing efficiencies.
The successful candidate will be comfortable engaging both with external clients and well as all internal teams; most notably implementations, Development, Quality Assurance, and Client Service.
Participation in the development of training and software release notifications is also required.
Over time, the candidate should expect to serve as a subject matter expert to support customer service representatives for escalated issues.

Strong Business Analyst skills.
Familiarity with developing detailed business requirements and specification documents.
Detail-oriented and analytical approach leading to an ability to guide, understand, and translate the client's needs into a solution.
Ability to manage complexity and multi-task across multiple deliverables.
Ability to deliver quickly with (eventually) minimal manager direction – take ownership and work independently.
A strong work ethic combined with composure while operating in a fast-paced environment.
Good Communication, strong interpersonal, relationship, and team participation skills.
Knowledge of financial markets and securities operations.
Exposure to or experience in a Trust/Fiduciary environment will be of definite value.
Good working knowledge of SQL, including basic development of database queries, would be a bonus.
Successful Track Record in developing requirements and driving projects to completion.

Senior Business Analyst, Trust Administration

Key skills