Integrate communication, change management activities and deliverables into initiative plans including strategy, communications, training, stakeholder engagement, impact analysis, adoption, reinforcement, etc.
Conduct stakeholder and change impact assessments
Define project success criteria and assess performance against it
Make connections across change initiatives to develop and execute change plans
Coach business and project leaders to help them fulfill their role of change sponsor
Prepare and present change milestones in a way that illustrates collective impact
Partner with data analytics, finance, communications, and other stakeholders to track program metrics
Partners with communication, learning, and HR teams to ensure successful execution of changes.
Support the building of organizational change management capability by mentoring less experienced change practitioners while sharing tools, resources, and best practices
Encourages sharing of ideas and best practices to enable problem solving and continuous improvement.
Collaborates cross-functionally with leaders and teams across our business to enable stakeholder input and alignment

BS/BA in Business, Communications, Human Resources, Marketing, Training, or equivalent preferred
Four plus years of experience in change management, communications, project management, or other related area; change management experience with medium to large programs preferred
Change management certification, such as Prosci® a plus
Experience working in transformation or technology enabled change environments preferred.
Familiarity with eCommerce, customer experience, or pharmaceutical distribution environments is beneficial but not required.

Consultant, Business Transformation

Key skills