Director, Vendor Management

Role Overview

• Provide oversight to a portfolio of vendors with strategic complexity.
• Lead all aspects of, measure, and report vendor performance relative to contracted expectations, including Service Level Agreements; drive improvement and accountability with the vendors.
• Seek out and implement cost reduction opportunities across your portfolio
• Support funding processes: including purchase order creation & tracking, reporting and associated governance reviews.
• Significant focus on vendor risk, including proactive risk mitigation measures and collaborating with enterprise risk functions.
• Maintain deep knowledge of the relationship’s overall risk profile and drive resolution of risk-related events.
• Building positive partnerships across Procurement, Risk & Finance.
• Develop full understanding of active contracts and ensure vendor and Fidelity are adhering to contract terms.
• Participate in Procurement related activities, including market scans, RFPs, RFXs, contract and vendor negotiations; coordinate activities to ensure progress, approvals & timely completion.
• Coordinate and drive Business Review meetings with vendors as appropriate.
• Complete responsibilities & compliance to the Enterprise Vendor Management policy.
• Produce recurring dashboards and/or scorecards to internal and external partners.

Requirements

• Bachelor’s degree required or equivalent (and relevant) experience.
• 7-10 years of work experience in Vendor Management, Procurement or Risk related roles.
• Extensive Fidelity expertise and work experience interacting with all levels of the organization.
• You are an excellent communicator and have strong facilitation, influencing skills and negotiating skills, with strong executive presence.
• You have the ability to independently drive and lead all aspects of complex vendor engagements with minimal oversight.
• You are organized and can lead multiple projects or activities simultaneously and deliver results in an accurate and timely manner.
• You have an ability to cultivate and improve partnerships with peers, leaders, vendors and other partners.
• You have a strong background or experience with Vendor Management and Procurement processes.

Benefits

• comprehensive health care coverage and emotional well-being support
• market-leading retirement
• generous paid time off and parental leave
• charitable giving employee match program
• educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career