Serve as an integral member of the Information Governance (IG) program.
Support attorneys and administrative teams in managing client and firm information in accordance with firm standards and established processes.
Coordinate the intake, classification, retention, and destruction of physical and electronic records.
Ensure compliance with regulatory, legal, and organizational data protection requirements.
Demonstrate strong attention to detail and a commitment to exceptional customer service.
Assist IG Operations teams in implementing Information Management (IM) standards and procedures.
Support onboarding and offboarding activities, including processing client requests for information transfers.
Ensure all onsite files are properly indexed and accurately reflected within the firm’s 3E Records system.
Partner with Ice Miller’s mobility team to process physical information into and out of assigned office(s), including preparation for imaging and disposition.
Assist the Retention/Disposition team in processing physical and electronic information eligible for destruction.
Collect and prepare all physical materials identified for destruction.
Provide required metrics and reporting on IM activities and projects for assigned office(s).
Support firmwide IM training initiatives for office personnel.
Help with automating complex spreadsheets based on workload, including cleaning and reformatting data.
Work independently or collaboratively as part of a team, depending on project needs.

Bachelor’s degree or two to three years of experience in a professional services environment; law firm experience preferred.
Experience in Information Management (IM)Records strongly preferred.
RIM or Information Governance–related certification (e.g., Certified Information Professional) is a plus.
Two to four years of records and data management experience, ideally within a law firm or professional services setting.
High proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook, and Power Apps.
Ability to work independently and collaboratively with colleagues at all levels across multiple offices.
Working knowledge of records retention guidelines and information governance technologies that support retention and disposition workflows.
Familiarity with file transfer policies and processes for sending and receiving electronic files.
Effective communication skills and exceptional attention to detail.
Willingness to travel between offices as needed.

Information Governance Records Analyst

Key skills