Own the technical architecture, scalability, and performance of the SAP Commerce (Hybris) platform (v2211.43 Accelerator).
Lead and support integrations between SAP Commerce and SAP S/4HANA, including pricing, product, inventory, order, and customer data flows.
Oversee SAP Commerce integrations with Salesforce (CRM, account data, customer interactions) and Akeneo PIM (product data, attributes, localization).
Partner with business stakeholders to translate new business requirements into scalable technical solutions.
Guide platform enhancements, upgrades, and optimizations while ensuring system stability.
Support and evolve multi-language, multi-currency, and multi-site storefront capabilities.
Provide technical leadership across internal teams and external implementation partners.
Establish and enforce best practices for development, integration, security, and release management.
Lead troubleshooting and root-cause analysis for complex production issues.
Mentor senior engineers and architects; raise overall technical maturity of the team.
Collaborate closely with ERP, CRM, PIM, and infrastructure teams to ensure end-to-end system alignment.

10+ years of IT experience, with significant focus on enterprise eCommerce platforms.
Hands-on experience with SAP Commerce Cloud (Hybris) — Accelerator-based implementations strongly preferred.
Direct integration experience with SAP S/4HANA (or ECC with S/4 migration exposure).
Experience integrating eCommerce platforms with Salesforce (Sales Cloud, Service Cloud, or related).
Experience integrating with a PIM platform, preferably Akeneo.
Strong understanding of: API-based integrations (REST, event-driven patterns)
Data synchronization across ERP, CRM, and PIM
Global storefront requirements (localization, currency, taxation, compliance)
Proven ability to support and enhance complex, high-availability production systems.
Experience leading technical teams and vendors in a matrixed enterprise environment.
Strong communication skills — able to bridge technical depth and business needs.

Director, eCommerce IT

Key skills