Partners with the Comms Manager in the development and implementation of U.S. communication plans while helping to influence overall brand communication initiatives and leading execution of integrated communications calendar for U.S.-focused client groups for internal audiences (HQ, corporate, franchisees, restaurant leaders, and general managers).
Serves as partner for communication projects and programs – guided by established U.S. communications priorities – including planning, content development and distribution via internal platforms (like the intranet, emails and more).
Manage the weekly Running the Business newsletter for U.S. restaurants, franchisees, home offices and above restaurant leaders.
Responsible for U.S. brand calls/livestreams to inform, inspire and engage with the system while ensuring business priorities and results are clearly communicated.
Work closely with Comms Lead to bring U.S. Franchise Strategy to life across all internal platforms and big franchise moments/meetings.
Be available outside of standard business hours to lead communications in urgent/crisis situations.

Four-year degree or higher in a Communications-related field.
At least 7 years of experience in communications or journalism.
Able to quickly and decisively take action in fast-changing, unpredictable situations
Experienced at building relationships and managing clients and partners at all levels of the organizations (including Executives)
Strong project management and communication skills to direct and align key stakeholders in the content development and production process.
Skilled at measuring the audience/user experience to drive engagement and insights-driven decision making around communications effectiveness.
Excellent interpersonal skills, team player, intellectually curious
Excellent writing and editing skills.
Proficient script writing and video editing skills.
Familiar with intranets, web-based content management, Microsoft Systems (Outlook, SharePoint, Excel, etc.) and Adobe Creative suite.

Hybrid work schedule (onsite expectation Tues, Wed, Thurs) and year-round flex day Friday
Onsite childcare through Bright Horizons
Onsite dining center and game room (yes, there is a Taco Bell inside the building)
Onsite dry cleaning, laundry services, carwash,
Onsite gym with fitness classes and personal trainer sessions
Up to 4 weeks of vacation per year plus holidays and time off for volunteering
Generous parental leave for all new parents and adoption assistance program
401(k) with a 6% matching contribution from Yum! Brands with immediate vesting
Comprehensive medical & dental including prescription drug benefits and 100% preventive care
Discounts, free food, swag and… honestly, too many good benefits to name

Associate Manager, Communications

Key skills