Serve as a key liaison between business stakeholders and technical teams, ensuring alignment and effective communication.
Act as the primary resource for feature definition, scope clarification, and requirement interpretation.
Collect, analyze, and clearly document business requirements and complex user interaction scenarios.
Communicate regularly with stakeholders to gather input, present recommendations, and explain technical concepts in accessible language.
Own and maintain documentation related to workflow changes, functional requirements, and technical design needs.
Write, refine, and groom user stories with clear acceptance criteria to support user experience improvements and feature outcomes.
Build a deep understanding of customer applications and feature-level behaviors.
Stay informed on emerging trends in web, mobile, and AI-driven technologies.
Partner with engineering teams throughout design, development, and release cycles.
Escalate risks, barriers, or timeline concerns proactively to leadership.

Bachelor’s degree required
4+ years of experience as a Product Owner supporting complex digital products
Prior experience working at Labcorp
Experience working in regulated industries such as Healthcare, Finance, Biopharma, or Life Sciences (preferred)
Experience designing workflow patterns or improving operational processes
Strong understanding of Agile development methodologies
Experience with healthcare software (preferred)
Clinical laboratory exposure (preferred, not required)

IT Product Owner

Key skills