Key skills
CitrixCloudDNSVMwarePowerShell
About this role
Role Overview
- Support and optimize multiple client environments utilizing Citrix DaaS (Cloud Control Plane)
- Administer Citrix DaaS environments across multiple customer tenants
- Manage Machine Catalogs, Delivery Groups, policies, and session configurations
- Maintain Cloud Connectors (availability, patching, lifecycle management)
- Troubleshoot logon delays, performance degradation, and application delivery issues
- Coordinate Citrix upgrades and version alignment across clients
- Support on-prem resource locations (VMware, Nutanix AHV, Hyper-V)
- Monitor VDA health, storage performance, and hypervisor capacity
- Manage profile solutions (FSLogix, Citrix Profile Management)
- Maintain AD integration, DNS, file services, and print services
- Provide capacity planning recommendations aligned with client growth
- Maintain secure remote access via Citrix Gateway Service or on-prem ADC
- Support MFA integrations and zero-trust initiatives
- Apply security patches to VDAs and Cloud Connectors
- Monitor availability and user experience metrics
- Respond to incidents and service requests within SLA targets
- Perform root cause analysis and document corrective actions
- Support DR design and periodic failover testing
Requirements
- 5+ years of Citrix Virtual Apps and Desktops administration
- Experience with Citrix DaaS (Citrix Cloud control plane)
- Strong knowledge of Windows Server, AD, and Group Policy
- Experience with enterprise virtualization platforms
- Proven troubleshooting experience in multi-user virtual environments
- Ability to manage multiple clients simultaneously in an SLA-driven setting
- Citrix ADC / NetScaler experience (preferred)
- PowerShell scripting and automation (preferred)
- Familiarity with RMM and PSA tools (preferred)
- Experience supporting 500+ concurrent users (preferred)
Tech Stack
- Citrix
- Cloud
- DNS
- VMware
Benefits
- Flexible work arrangements
- The tentative start date would be in 30 days