Leads performance analysis to uncover the real work learners must perform, using action mapping to separate critical tasks from noise.
Designs active, task-focused learning experiences that center on realistic practice, feedback, and decision-making.
Drafts learning maps and wireframes early to test design ideas, align stakeholders, and refine direction.
Writes facilitator guides, job aids, and learner materials in clear, plain language that make it easy for facilitators and learners to understand and apply new skills.
Create learning resources that simplify complex ideas without losing accuracy or nuance.
Applies adult learning theory and evidence-based practices to strengthen learning effectiveness.
Partners with subject matter experts to clarify task expectations and performance standards, challenge assumptions, and keep learning focused on performance.
Reviews learning solutions to ensure alignment with task-based design and intended outcomes.
Manages multiple design initiatives with strong ownership and adaptability.
Uses AI tools intentionally to support instructional design work, including:
Accelerating content development and iteration
Generating drafts, examples, scenarios, and practice ideas for refinement
Personalizing learning pathways or practice opportunities where appropriate

Bachelor's Degree (accredited) in Business, Marketing, Human Resources or Education
High School Diploma or GED (accredited) and four years of relevant experience
5 years of relevant work experience delivering and facilitating training programs (in addition to education requirement)
5 years of experience with learning management systems and creating reports
Strong portfolio demonstrating task-based, performance-focused learning design.
Proven experience using action mapping to identify critical job tasks and behaviors.
Expertise in designing active learning experiences grounded in evidence-based practices.
Ability to translate complex work into clear learning structures and practice opportunities.
Demonstrated skill in writing plain-language facilitator guides, learner materials, and job aids.
Strong collaboration skills when working with subject matter experts and cross-functional teams.
Clear communicator who creates design artifacts others can easily use and apply.
Comfortable working in ambiguity and taking ownership of design decisions.

Instructional Designer

Key skills