Serve as main client contact, engaging with C‑level and senior stakeholders.
Track fraud trends and funnels; refine rules/models to balance loss, approvals, and customer experience.
Assess strategy performance (detection rate, false positives, manual review, referral) and recommend improvements.
Monitor emerging typologies (ATO, first‑party, synthetic ID, mule/merchant) and adjust controls proactively.
Own test‑and‑learn: design champion–challenger tests; measure lift; codify winners.
Oversee decisioning implementation on fraud platforms; ensure audit/controls and documentation.
Align with Operations on case workflows, dispute/chargeback processes, and agent playbooks.
Lead and plan analytical projects with offshore teams for smooth execution.

7+ years of experience in Marketing Data Science, along with in consulting, solution design and client management
Unsecured lending experience with Banks / FinTechs
Experience with fraud platforms (e.g., Actimize/FICO/SAS) and feature engineering from digital/device/behavioral data
Hands‑on with rules design, model usage, segmentation, and A/B testing.
Understanding of KYC/IDV, dispute/chargeback flows, and control/audit needs
Demonstrable leadership ability, superior problem solving and people management skills
Excellent communication, presentation and story building skills in a consulting setup
Master's degree in economics, mathematics, computer science/engineering, operations research or related analytics areas; candidates with BA/BS degrees in the same fields from the top tier academic institutions are also welcome to apply

Senior Engagement Manager, Fraud Strategy

Key skills