Field Provider Manager

Role Overview

• Own the relationship with local Independent Service Providers (ISPs) across multiple markets.
• Conduct regular B2B meetings, review program metrics and performance relating to ISPs.
• Develop improvement plans as needed to meet service and quality goals.
• Manage the relationship and performance of the service provider network through direct interaction.

Requirements

• Bachelor’s degree in Business or Related field or equivalent years of experience in lieu of education requirement, if applicable
• 3 years Related industry experience (installation service or home improvement industry) in product Installation and financial acumen
• 3 years Demonstrated experience working with Independent Service Providers to deliver best in class customer experiences through oversight of program metrics.
• Active applicable Trade or Business License (e.g.General Contractor license, Lead Paint Certification)

Benefits

• Lowe’s team members enjoy exceptional benefits and opportunities to grow their skills.