Design, build, and implement advanced Conversational AI solutions for customers and partners.
Manage high-impact projects, providing deep technical insights.
Ensure customers achieve maximum value from the platform.
Drive complex projects from pilot/Proof of Concept (PoC) to full implementation.
Provide cutting-edge technical solutions and tackle advanced technical challenges.
Partner with cross-functional teams for business development support.
Deliver technical training, workshops, and best practices.
Develop precise technical documentation and resolve complex issues.

Minimum of 5 years in a similar role within Conversational AI, SaaS, or enterprise software industries.
Proven experience with Cognigy or equivalent Conversational AI platforms.
Demonstrated ability to resolve complex technical challenges.
Strong capability to align technical solutions with business objectives.
Exceptional ability to communicate technical concepts effectively.
Applicants must be authorized to work in the United States without sponsorship.
Proficient in JavaScript and Python; experience with back-end integrations.
Front-End Design: HTML and CSS.
Back-End Development: server-side applications and data manipulation.

Join an ever-growing, market disrupting, global company
Work in a fast-paced, collaborative, and creative environment
Endless internal career opportunities across multiple roles, disciplines, domains, and locations
Enjoy NiCE-FLEX hybrid model: 2 days office work, 3 days remote work

Solution Architect

Key skills