Key skills
Account Management
About this role
Role Overview
- Develop working relationships with internal and external customers
- Assist with account management and maintaining customer profiles
- Address internal and external customer questions and concerns
- Interface with airlines and shipping carriers
- Manage various documents for accuracy
- Update operational/customer data in software systems
Requirements
- High School graduate or GED
- Five years of office experience in a logistics/transportation environment
- Basic to Intermediate proficiency in Microsoft Office
- Ability to prepare basic reports and operational information
- Understanding of providers, carriers and services in related supply chain environments
Benefits
- Competitive Paid Time Off
- 401(k)
- Health insurance
- Employee benefits platform with discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands
- Pet insurance