Provide research and resolution of delinquent accounts receivable balances
Gather and send customer-required documentation to assist in collection
Conduct collection activities based on Market Collection Strategy
Reconcile account balance and open items with the customer
Collaborate with internal parties including Credit Management, Sales, Customer Facing Supply Chain, CC&IR, Business Service Centers, as needed
Requirements
Bachelor’s degree strongly preferred, ideally in Business, Accounting, or Finance; or an equivalent combination of industry skills and role experience.
One or more years of commercial customer service or collection experience preferred
Experience SAP accounts receivable system experience preferred