Lead by example to coach and teach the team, ensuring we deliver our “House of Hospitality” to every customer.
Achieve winning sales and service performance through daily team coaching and effective communication.
Motivate team performance through feedback and recognition.
Adapt to evolving priorities. Ensure all operations, inventory, scheduling, and company processes are implemented.
Welcome, advise, and guide customers to identify their perfect coffee match.
Think entrepreneurially to plan events that engage new customers, strengthen relationships, and build brand recognition.
Promote a safety-conscious culture for our employees and customers.

3+ years of professional experience in a fast-paced or luxury retail environment
2+ years of supervisory experience in people management and development of direct reports
High School Diploma or GED required; Bachelor’s degree preferred
Proven ability to organize and utilize time management and prioritization skills to effectively manage multiple tasks
A real passion for coffee, respect for sustainability, and curiosity to educate oneself and others on our coffee culture
Availability to work open and closing shifts, weekends, and holidays

Retail Assistant Store Manager

Key skills