Tracks and files permitting, construction, and engineering documentation
Processes invoices and creates Purchase Requests (PRs)
Organizes, tracks, and disseminates permit information to appropriate individuals and locations
Updates and maintains address records
Uses intermediate to advanced skills in Microsoft Excel for spreadsheet management and joint pole database compliance
Processes and tracks departmental billing
Communicates with other departments regarding billing matters
Reads and interprets construction prints, fiber designs, splice designs, maps, permits, etc.
Evaluates service requests for new or un-engineered locations, determining feasibility and scope of work
Evaluates complaint tickets and communicates information internally and externally
Troubleshoots reported issues with field technicians, providing necessary information and troubleshooting guidance.
Communicates permit information and restrictions to field technicians promptly
Tracks, assigns, processes, and clears corrective actions provided by pole owners
Additional duties as required.

Eligibility for US Employment without sponsorship
Minimum of 18 years of age
High School Graduate or GED is required
Ability to work overtime, weekends, holidays, or off hours
Minimum of one year working in an office setting
Proven advanced proficiency in Excel
Knowledge of AutoCAD, google earth a plus
The ability to effectively communicate in English, including speaking, reading, writing, and comprehension, as necessary for effective job performance and workplace communication
Proficiency in Spanish Language desirable

100% Company-Paid Medical and Dental Benefits
Free Fiber Internet Service
Competitive base salary
Comprehensive Benefits Package: 100% company-paid medical and dental insurance (starting the 1st of the month following your start date), PTO (vacation, sick), 11 paid holidays, paid birthdays, 401k matching (4%)
A culture built on integrity, mutual respect, and a shared purpose

Administrative Assistant I

Key skills