Support our clients and the business with operational duties and all trade support functions to ensure sufficient trade and syndicated facility data integrity.
Guiding clients through our interface, creation of Primary and Secondary trades, managing closing of trades.
Accurate reviewing of the documentation, timely execution of requests from clients.
Daily review and action of control and exception reports.
Strict adherence to processing deadlines, quality-controlled operational processes, and LSTA standards for processing and closure of primary and secondary par loan transactions and/or trades.
Pro-actively identifying internal and external trade and system related issues.
Work seamlessly with internal partners and management on resolution plans and/or additional escalations.
Capture and channel user feedback through proper communication and listening skills.
Partner with leaders, peers, product associates, sales, and relationship managers on required projects to service our clients.
Requirements
Bachelor’s Degree or equivalent work experience
Must be able to handle stressful customer situations with patience and poise
Ability to organize and prioritize complex issues and projects to completion
Able to demonstrate knowledge and experience in working with internet-based applications
Ability to think laterally, provide proper issue analyses, and question current processes
Eager to learn with strong analytical and problem-solving abilities
Proficient PC skills, especially in Microsoft Word and Excel
Work experience within the financial and/or syndicated loan industry (preferred)
Strong process improvement skills (preferred)
Benefits
Health & Wellness: Health care coverage designed for the mind and body.
Flexible Downtime: Generous time off helps keep you energized for your time on.
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.