Key skills
CommunicationProblem Solving
About this role
Role Overview
- Support customer retention by resolving issues and renegotiating contracts
- Proactively contact clients pre-contract expiration to ensure satisfaction
- Meet or exceed retention goals across product lines
Requirements
- High School Diploma / GED
- 2-5 Years of relevant work experience
- Strong problem solving and communication skills
- Ability to work nights, weekends, and variable schedules
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Commission opportunities