Serve as a trusted thought partner to retail leaders, providing hands-on guidance on employee relations, performance conversations, corrective action, and conflict resolution.
Lead and manage complex and escalated employee relations issues, ensuring timely, thorough, and impartial investigations with clear documentation and outcomes.
Coach managers on best practices for feedback delivery, performance improvement, accountability, and engagement building confidence and consistency across leadership teams.
Partner with leaders to proactively identify people risks and address concerns before they escalate.
Act as a cultural steward, reinforcing SKIMS’ values, leadership expectations, and commitment to fairness and inclusion.
Execute HR strategies aligned with retail business goals in partnership with the Director of HR – Retail and regional leadership.
Translate people strategy into practical, field-ready solutions that support store performance and employee experience.
Partner cross-functionally with Recruiting, Legal, Payroll, Benefits/Total Rewards, and People Operations to deliver seamless HR support across the West Coast.
Support scalable HR processes that drive operational consistency while allowing flexibility for regional needs.
Guide leaders through goal setting, performance evaluations, and development planning with a strong focus on growth and accountability.
Support performance improvement planning with clarity, empathy, and compliance at the forefront.
Contribute to annual talent reviews, succession planning, and leadership development discussions to strengthen internal pipelines.
Use HR data and insights to track trends in engagement, retention, turnover, and performance.
Support onboarding experiences that set leaders and teams up for success from day one.
Partner on training initiatives that strengthen leadership capability, employee relations skills, and inclusive management practices.
Equip managers with tools, resources, and guidance to lead confidently and effectively.
Champion DEI initiatives by embedding inclusive practices into daily people decisions and leadership behaviors.
Partner with leaders to foster environments where employees feel respected, valued, and heard.
Support engagement initiatives that build connection, morale, and a strong sense of belonging across stores.
Ensure adherence to federal, state, and local employment laws, as well as company policies and procedures.
Partner with Legal on employment-related matters, ensuring appropriate documentation and risk mitigation.
Communicate policy updates clearly and consistently to leaders and teams.
Conduct HR audits and reviews to ensure compliance and operational excellence.
Requirements
3+ years of Retail HR or HR Business Partner experience in a fast-paced, multi-site environment.
Strong expertise in employee relations, investigations, performance management, and manager coaching.
Proven ability to build trust and influence leaders at all levels.
Excellent communication, conflict resolution, and judgment skills.
Experience working with HRIS systems (UKG preferred) and Microsoft Office Suite.
Strong knowledge of employment law and HR best practices.
Ability to handle sensitive matters with discretion and professionalism.
Willingness to travel within the assigned region and work across time zones.
Experience supporting scaling retail teams is a plus.
PHR, SPHR, SHRM-CP, or SHRM-SCP certification preferred.
Benefits
Up to 100% Company Paid Healthcare (medical, dental, vision)