HR Business Partner – Retail

Role Overview

• Serve as a trusted thought partner to retail leaders, providing hands-on guidance on employee relations, performance conversations, corrective action, and conflict resolution.
• Lead and manage complex and escalated employee relations issues, ensuring timely, thorough, and impartial investigations with clear documentation and outcomes.
• Coach managers on best practices for feedback delivery, performance improvement, accountability, and engagement building confidence and consistency across leadership teams.
• Partner with leaders to proactively identify people risks and address concerns before they escalate.
• Act as a cultural steward, reinforcing SKIMS’ values, leadership expectations, and commitment to fairness and inclusion.
• Execute HR strategies aligned with retail business goals in partnership with the Director of HR – Retail and regional leadership.
• Translate people strategy into practical, field-ready solutions that support store performance and employee experience.
• Partner cross-functionally with Recruiting, Legal, Payroll, Benefits/Total Rewards, and People Operations to deliver seamless HR support across the West Coast.
• Support scalable HR processes that drive operational consistency while allowing flexibility for regional needs.
• Guide leaders through goal setting, performance evaluations, and development planning with a strong focus on growth and accountability.
• Support performance improvement planning with clarity, empathy, and compliance at the forefront.
• Contribute to annual talent reviews, succession planning, and leadership development discussions to strengthen internal pipelines.
• Use HR data and insights to track trends in engagement, retention, turnover, and performance.
• Support onboarding experiences that set leaders and teams up for success from day one.
• Partner on training initiatives that strengthen leadership capability, employee relations skills, and inclusive management practices.
• Equip managers with tools, resources, and guidance to lead confidently and effectively.
• Champion DEI initiatives by embedding inclusive practices into daily people decisions and leadership behaviors.
• Partner with leaders to foster environments where employees feel respected, valued, and heard.
• Support engagement initiatives that build connection, morale, and a strong sense of belonging across stores.
• Ensure adherence to federal, state, and local employment laws, as well as company policies and procedures.
• Partner with Legal on employment-related matters, ensuring appropriate documentation and risk mitigation.
• Communicate policy updates clearly and consistently to leaders and teams.
• Conduct HR audits and reviews to ensure compliance and operational excellence.

Requirements

• 3+ years of Retail HR or HR Business Partner experience in a fast-paced, multi-site environment.
• Strong expertise in employee relations, investigations, performance management, and manager coaching.
• Proven ability to build trust and influence leaders at all levels.
• Excellent communication, conflict resolution, and judgment skills.
• Experience working with HRIS systems (UKG preferred) and Microsoft Office Suite.
• Strong knowledge of employment law and HR best practices.
• Ability to handle sensitive matters with discretion and professionalism.
• Willingness to travel within the assigned region and work across time zones.
• Experience supporting scaling retail teams is a plus.
• PHR, SPHR, SHRM-CP, or SHRM-SCP certification preferred.

Benefits

• Up to 100% Company Paid Healthcare (medical, dental, vision)
• Kind Body Fertility Benefits
• 401(k) savings plan with up to 4% match
• Unlimited PTO
• Full Access to LinkedIn learning
• Employee Discounts
• Free weekly catered lunch at HQ – M/T/W/Th
• Dog-Friendly office on a Thursday and Friday
• Free Swag Giveaways
• Annual Holiday Party
• Annual Summer Party
• Invitations to pop-ups and other company events
• Complimentary daily office snacks and beverages