Support customers with on-site installation, implementation, maintenance, and repair of systems
Install and optimize hardware/software/network products and configurations at customer sites
Diagnose and resolve product performance problems
Perform maintenance and repairs
Advise customers on preventive maintenance and configurations that may affect product performance
Proactively respond to potential equipment issues
Deliver fully integrated solutions
Train other field engineers and customers in the solutions
Requirements
A bachelor’s degree in a science or engineering discipline—such as chemistry, analytical sciences, biomedical engineering—or equivalent education and experience
1+ years of experience in a similar position in field service or experience as an end-user with the GCMS instrumentation
Experience with troubleshooting and problem-solving
Experience with Agilent solutions is desired but not essential
Valid driver's license
Enjoy traveling and visiting customers, including some overnight travel as needed.
Benefits
Eligible for choice of company car or reimbursement for personal vehicle usage