Field Service Engineer – GCMS

Role Overview

• Support customers with on-site installation, implementation, maintenance, and repair of systems
• Install and optimize hardware/software/network products and configurations at customer sites
• Diagnose and resolve product performance problems
• Perform maintenance and repairs
• Advise customers on preventive maintenance and configurations that may affect product performance
• Proactively respond to potential equipment issues
• Deliver fully integrated solutions
• Train other field engineers and customers in the solutions

Requirements

• A bachelor’s degree in a science or engineering discipline—such as chemistry, analytical sciences, biomedical engineering—or equivalent education and experience
• 1+ years of experience in a similar position in field service or experience as an end-user with the GCMS instrumentation
• Experience with troubleshooting and problem-solving
• Experience with Agilent solutions is desired but not essential
• Valid driver's license
• Enjoy traveling and visiting customers, including some overnight travel as needed.

Benefits

• Eligible for choice of company car or reimbursement for personal vehicle usage
• Health insurance
• Paid time off
• Professional development opportunities