Analyze customer activity data to identify current or potential threat-related events, behaviors, and patterns
Coordinate with customers to determine areas of specific interest and concern upon which to focus investigations
Prepare and deliver reports, using metrics and data visualizations, to effectively communicate discoveries to customer
Develop recommendations to address and remediate threat discoveries, and proactive measures to promote a secure customer environment
Establish and secure trust with clients by maintaining privacy, confidentiality, and objectivity for all interactions with the customer and their data
Requirements
3+ years of experience in business intelligence, operations, or analytics
Experience in security related investigations strongly preferred
Strong problem-solving skills
Ability to access and analyze data using industry standard tools (e.g. Microsoft Excel / Power BI, Tableau, MySQL, PostgreSQL, R, MS SQL, ElasticSearch / Opensearch, Lucene, Kibana, Tableau, Crystal Reports)
Excellent communication (written and verbal) and presentation skills
User Entity and Behavioral Analytics (UEBA) skills