Manage complex client engagements, including overall service delivery, strategy, financial evaluations, plan design, renewal, business placement, benchmarking, and other studies.
Develop sophisticated benefits design and renewal strategies and drive the development of tools and solutions to address complex client issues.
Develop the full scope of services provided to the client and set roles/responsibilities within the client team.
Effectively communicate Mercer's position on the latest industry trends to clients.
Be accountable for revenue/profitability for client accounts and projects.
Monitor the success of projects in terms of scope, budget, timeliness, and client satisfaction.
Set strategic direction and create demand for new products/services in the marketplace.
Manage and participate in new business opportunities with sales channel partners.
Requirements
BA/BS degree
Minimum of 5 years of experience in identifying, designing, recommending, and implementing efficient, innovative business solutions to clients' complex health care benefit plans.
Client facing experience in a consulting capacity
Renowned expertise and industry reputation in the health & benefits field.