Provide Tier 3 production support for SailPoint IdentityIQ and integrated applications, focusing on provisioning health, aggregations, workflows, and identity lifecycle stability.
Drive operational excellence through monitoring, incident management, change readiness, and continuous improvements to SOPs and runbooks.
Partner with engineering, product, and compliance stakeholders to ensure releases are safe, compliant, and predictable.
Support entitlement governance and metadata accuracy to strengthen audit posture and access integrity.

Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or a related field (or equivalent practical experience).
Typically requires 5+ years of experience in IAM operations, application operations, or identity governance administration/support.
Preferred SailPoint certifications: Identity Security Engineer, IdentityIQ Associate, IdentityIQ Engineer
Preferred SailPoint Knowledge Credentials: Identity Security Leader, Identity Security Professional, Identity Security Expert.

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected.
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone.

Lead Cybersecurity – IAM Operations, SailPoint IdentityIQ

Key skills