Business Development Representative II

Role Overview

• Build and nurture strong, collaborative relationships with channel partners and resellers, ensuring they understand and can effectively position our IT services.
• Act as the primary internal point of contact for partner inquiries on service offerings, quoting, ordering, and technical use cases.
• Execute targeted outbound prospecting into non-named partner accounts to generate new service leads, follow up on marketing-generated inquiries, and qualify opportunities.
• Collaborate with Business Development Executives, Channel Managers, and Inside Account Executives to co-sell, execute coordinated sales motions, and develop joint partner strategies.
• Design and lead enablement sessions—both virtual and in-person—covering service positioning, pricing, quoting, and competitive differentiation.
• Track, qualify, and manage a robust service sales pipeline in our CRM, ensuring accurate forecasting, timely follow-up, and effective progression of opportunities.
• Analyze partner performance metrics, pipeline trends, and market data to recommend strategies that optimize channel engagement and drive mutual growth.
• Partner with internal operations, delivery, pricing, and technical teams to align on scoping, quoting, and execution of service engagements.
• Support quarterly business reviews and account planning alongside sales executives to refine partner business plans and achieve shared objectives.
• Attend vendor trainings, industry events, and certification programs to continuously elevate your IT services expertise.

Requirements

• 1–3 years of business development, channel sales, or inside sales experience, ideally within IT services or technology solutions.
• Proven understanding of channel go-to-market motions, reseller business models, and service-based sales cycles.
• Strong ability to learn, articulate, and evangelize complex service offerings including managed services, cloud solutions, and professional services.
• Exceptional verbal and written communication skills, with experience delivering presentations and partner training.
• Highly organized, with demonstrated pipeline management ability and keen attention to detail.
• Collaborative mindset with a track record of building relationships across diverse teams and partner organizations.
• Creative problem-solving aptitude and the ability to translate customer and partner needs into compelling service solutions.
• Comfortable in a fast-paced environment, adaptable to shifting priorities and dynamic sales cycles.
• Willingness to travel occasionally for partner meetings, events, and training sessions.
• Proficiency with CRM platforms and sales enablement tools; quick learner of new systems and technologies.

Tech Stack

• Cloud

Benefits

• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.