Build, lead, mentor, and scale a team of patient navigators, genetic counselors, and/or nurse navigators.
Establish performance standards, workflows, training programs, and quality metrics to ensure consistent, high-quality patient support.
Oversee patient counseling and education related to MCED test results, next steps, and care pathways.
Ensure navigators effectively answer patient questions with clarity, sensitivity, and accuracy.
Design and continuously refine a premium, patient-first navigation experience that reflects the company’s brand and mission.

Clinical background required, such as: Genetic Counselor (MS, CGC), Registered Nurse (RN) with patient navigation or oncology experience, Nurse Navigator or equivalent clinical role.
10+ years of experience working in healthcare or life sciences in patient-facing roles, including counseling, education, or care coordination.
Proven experience leading and managing teams in a healthcare, laboratory, or diagnostics environment.
Experience supporting patients through complex, emotionally sensitive medical decisions (e.g., oncology, genetics, diagnostics).
Strong understanding of the U.S. healthcare system, including diagnostic imaging, referrals, and care pathways.

Vice President – Clinical Care

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