Maintain detailed knowledge of the apartment community and its amenities
Provide a daily inspection of show apartments and model appearance
Handle all aspects of leasing apartments, including greeting prospective residents, touring the community, closing the sale, processing applications in a timely manner, typing leases, following up with prospects, and obtaining signatures for completion of leases and paperwork prior to move-in
Consistently document prospect phone and email contacts; accurately complete the market survey
Maintain an acceptable closing ratio
Collect and secure rental payments
Produce reports in a timely, accurate, and complete manner, including the monthly market survey, locator log, and commission sheets
Assist in marketing; monitor the accuracy of advertisements and take appropriate action to correct them; accurately and consistently document traffic marketing sources; assist in leasing events and promotions; and assist in weekly outreach community marketing
Post to approved advertising sources daily as directed
Maintain organized community office files
Maintain working knowledge of Fair Housing laws, rules, and regulations concerning apartment leasing and management
Assist in the inspection of vacant apartments and take appropriate action to prepare them for leasing
Promote resident retention by assisting with the renewal program
Report any observed maintenance problems
Adhere to and comply with company safety policies and rules, and utilize safety appliances as required
Be consistently courteous and helpful to residents, prospective residents, and co-workers
Be available for overtime, weekend, holiday, and evening work with supervisors approval
Requirements
High school education or equivalent
Ability to read, write, and comprehend the English language
Mathematical skills to calculate prorations
Excellent telephone and communication skills
Apartment management and/or sales experience is required