Research Specialist

Role Overview

• Responsible for providing support to the Research Department and Department manager
• Assumes responsibility for the completion of assigned Research functions
• Prepares correspondence and responds to any requests, emails, and phone calls
• Assists with subpoenas, IRS requests, etc.
• Assists with Escheatment duties
• Assists with banking center questions
• Retrieves and completes statement requests
• Establishes and maintains effective and professional business relations with local banks and internal departments
• Answers questions and resolves requests or problems promptly and courteously
• Informs contacts of Banks policies and procedures
• Maintains the Bank’s professional reputation
• Establishes and maintains effective coordination and communication with Bank personnel and management
• Keeps management informed of area activities and of any significant problems
• Completes required reports and related documents
• Stays informed of changes in Research policies, procedures, and requirements
• Ensures that work area is clean, secure, and well maintained
• Completes special projects as assigned.

Requirements

• High School Diploma or equivalent
• General banking knowledge and banking operations knowledge are preferred
• Minimum of 2 years of bank operations is required
• Experience with software used within the department is preferred
• Excellent organization skills, with ability to handle multiple projects and duties
• Excellent problem-solving skills with the ability to provide sound solutions
• Ability to follow established policies and procedures and direct others to do so
• Excellent written and verbal communication skills
• Highly efficient in managing projects and meeting deadlines.

Benefits

• Please apply through Prosperity Bank's Career Center at https://www.prosperitybankusa.com/Careers
• Prosperity Bank is an Equal Opportunity Employer