Lead end-to-end delivery of large-scale Byte POS deployments, from planning through go-live and stabilization
Coordinate across Technology, Restaurant Operations, Finance, Security, Legal, Franchise teams, and external partners
Drive integrated program plans covering software, hardware, integrations, network readiness, training, and cutover
Identify risks early, manage dependencies, and keep complex programs moving forward
Adapt deployment approaches to meet regional and market-specific needs while maintaining consistency and quality
Communicate program progress, risks, and decisions to senior stakeholders
Capture learnings from deployments and improve repeatable rollout playbooks

8+ years of experience in Technical Program Management or related roles
Experience with POS, restaurant, or retail systems
Proven ownership of large, complex technology deployments in enterprise environments
Strong technical fluency across software systems, integrations, and infrastructure
Experience managing global or multi-region programs
Demonstrated success influencing senior stakeholders without direct authority
Experience working with franchise partners

Technical Program Manager – POS Platform Enablement

Key skills