Hospitality General Manager

Role Overview

Strategic Leadership

• Develop and execute the hospitality vertical strategy for Fire, BMS, and SAS to achieve double-digit growth and expand market share across all segments: Premier, Mid-Market, and Mass.
• Lead organizational transformation, integrating legacy businesses (Inncom and Onity) into a unified team focused on bundled solutions and customer centricity.
• Drive cross-functional collaboration between sales, CX, technical support, and project operations to maximize synergies and deliver seamless customer experiences.

Sales & Commercial Excellence

• Oversee sales teams organized by customer segment, ensuring alignment with opportunity scale and positioning.
• Implement sales incentive plans that reward collaboration, cross-selling, and achievement of total hospitality revenue goals.
• Manage key account allocations, ensuring proximity to customer install sites and effective coverage of global and regional accounts.
• Manage the Solution Consultants (Sales Application Design Engineers), as we develop the specifications for Fire, BMS, & Security for hospitality customers.
• Manage the Vertical Sales Operations focal, that will help to track and engage the commercial teams for Fire, BMS, & Security from the lead submission to close.

Stakeholder Engagement

• Build and maintain relationships with key stakeholders, including, owners, real estate investment trusts, consultants, and internal teams.
• Represent the hospitality vertical in strategic forums and workshops, driving alignment and execution of regional initiatives.
• Create tailored offerings for strategic partnerships with key customers that reward growth and brand loyalty

Requirements

YOU MUST HAVE:

• Minimum of 8 years of proven experience driving sales and operational strategies within hospitality sectors/verticals
• Building automation industry experience
• People leadership/management experience
• Demonstrated success in driving organizational transformation, sales growth, and customer experience improvements.
• Strong understanding of sales incentive models, customer segmentation, and cross-selling strategies.
• Excellent stakeholder management, communication, and leadership skills.
• Data-driven mindset with the ability to analyze market trends and customer data to inform strategy.
• Strong financial acumen, including knowledge of P&L, cash flow, and working capital mechanics.
• Proven track record of delivering growth and financial performance for product lines.
• Experience in developing and executing strategic plans that drive market growth.
• Proficient in CRM software and Microsoft Office.
• Proven experience managing and leading a sales team.

WE VALUE:

• Bachelor’s and/or master’s degree in business administration, Hospitality Management, or a related field.
• Extensive management experience with P&L accountability.
• Strong tactical and strategic skills are required to motivate and build high-performing teams.
• Industry experience in hospitality technology solutions is highly desired.

Benefits

​In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays.