Lead cross-functional programs tied to key product, portfolio, or transformation priorities, ensuring alignment with strategic objectives.
Partner with business owners and senior leaders to define program goals, success metrics, and guiding principles.
Visualize strategic direction, translate it into actionable plans, and ensure execution clarity across all participating teams.
Facilitate alignment across Business Units and Product teams, GTM, and Business Operations to drive shared outcomes.
Maintain end-to-end program oversight, including scope, milestones, dependencies, and risks.
Track and report on program performance, ensuring transparency for senior leadership and cross-functional stakeholders.
Build trusted relationships with senior-level stakeholders across Business Units, Product Teams, GTM, Finance, and Business Operations.
Provide concise, data-driven updates to executives, surfacing insights, recommendations, and risk mitigation options.
Evaluate and improve program management processes, tools, and systems to drive efficiency and scale.

10+ years’ experience successfully managing complex, cross functional programs or initiatives in a high growth or technology environment.
Demonstrated ability to communicate at the executive level through written, verbal and visual forms
Ability to partner with executive team members to determine and prioritize business strategies
Demonstrated ‘independent operator’ with strong analytical and problem-solving abilities who can identify challenges and create solutions with little to no guidance.
Exceptional people, operational, strategic planning and coordination skills
Excellence with the Microsoft Office suite, including PowerPoint, Excel, Word, and Teams
Proficiency leveraging project management software and tools such as Atlassian (Jira and Confluence), Smartsheet Miro, etc. to manage programs, determine KPIs and measure team performance
Experience with Tableau or Power BI is a plus.
PMP, PgMP certification or extensive Agile Program Management experience preferred
Background in data analytics experience preferred

Senior Strategic Program Manager – Product Operations

Key skills