Build and scale an end-to-end feature launch framework focused on platform stability, defect prevention, and risk mitigation.
Translate product and technical requirements into structured workflows, readiness gates, and quality controls.
Proactively identify and escalate technical, operational, and user-impact risks across the PDLC.
Centralize launch tracking, scorecards, and defect visibility across features.
Partner with Platform Health to prevent systemic risk and connect launches to broader health signals.
Communicate readiness, risks, and stability metrics to senior stakeholders.
Drive continuous improvement to reduce defects and strengthen launch governance.

7+ years in program management, product operations, or technical execution roles.
Deep understanding of PDLC, mobile app release cycles, and large-scale launch risk.
Proven ability to design systems that identify, track, and mitigate risk across concurrent feature launches.
Experience diagnosing how defects and regressions drive broader platform instability and driver impact.
Advanced Excel and BI expertise (Looker, Tableau, Power BI).
Strong data synthesis skills, translating complex signals into clear insights and recommendations.
Cross-functional fluency across Engineering, Product, and Operations.
Systems thinker with high ownership and experience scaling features from concept to rollout.

Health benefits include medical, vision and dental coverage.
Financial benefits include 401(k), stock purchase and company-paid life insurance.
Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting.
Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement.

Manager, Operations – Feature Launch Readiness, Platform Stability

Key skills