Key skills
MentoringRemote Work
About this role
Role Overview
- Manage a team of attorney-represented injury adjusters for west coast claims
- Provide exceptional claims service through chat
- Monitor staffing levels and workloads
- Develop strategies for employee performance improvement
Requirements
- Must be able to work Pacific time zone hours
- Management experience in a claims environment
- Strong coaching and mentoring skills
- Ability to handle complex customer conflict resolution
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options