Peer Support Specialist

Role Overview

• Manages designated caseload of members who could benefit from Peer Support services
• Schedules and conducts multiple field-based visits per day (clustered by geographic areas)
• Completes assessments and questionnaires to identify barriers and opportunities for intervention
• Works telephonically when not in the field to make outreach calls and receive incoming calls to/from members regarding benefit questions/issues
• Generates referrals to providers, community-based resources, and appropriate services and other resources
• Collaborates as part of the multi-disciplinary health care team to ensure care needs are addressed within members’ care plans
• Documents all encounters with providers, members, and vendors in accordance with internal and established documentation procedures

Requirements

• High school diploma or equivalent
• Certification or Provisional Certification as Peer Specialist or Recovery Peer Advocate
• Demonstrated ability to manage a caseload and work effectively within a team
• Proficient computer skills, including a solid understanding of Microsoft Outlook, Word and Excel
• Ability to travel around downstate New York, including the 5 boroughs, Long Island, Orange County, and Westchester
• Bilingual in English and one or more language(s): Spanish, Mandarin, Cantonese highly preferred

Benefits

• medical, dental and vision coverage
• incentive and recognition programs
• life insurance
• 401k contributions